Joining trade exhibits
For a start-up entrepreneur, penetrating the mainstream market isn’t really easy, but it is not really impossible and hard. It just require more work in terms marketing and product introduction.
One way of introducing your company, products and services is by joining trade show exhibits conducted in various malls, schools and other locations specifically created for such events.
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BiD Challenge 2009 – Business Plan writing competition
Filed under: Announcement, Entrepreneurship, Funds Sources, Government, Online Opportunities, business opportunity, entrepreneur
Do you have a winning business concept that can:
- Demonstrate that it can generate profit?
- Has a social return?
- And will protect the environment?
Then this is your chance to turn that business concept into an enterprise. Join the Philippine Business in Development (BiD) Challenge 2009 by the Philippine Business for Social Progress (PBSP).
If you are chosen as one of the qualified entries, you will be matched with business advisers who will help you develop it into a full-blown business plan.
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Complaints are gifts from customers
I was fortunate to have worked with Far East Bank whose main thrust was customer service. That is why we were always asked to attend trainings and seminars to help us improve our service to customers. In these seminars, it was always reiterated that “Complaints are gifts from customers!”
At first I find absurd if not outright ridiculous. But as the trainings and seminars progresses, it made more sense to me. A customer who is complaining is far better than a customer who doesn’t. A customer who complains is actually giving us a chance to help us improve our service and fix any lapses we may have. Whereas a customer who doesn’t complain and just leave is giving us no opportunity to fix any dissatisfaction he may experienced… and worst, this dissatisfaction could multiply outside our business without our knowledge.
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