The silly catch on the McDonald’s free coffee promo
Filed under: Articles, business, contest and promos, customer service, management, Marketing, roysville
There just have to be some catch! And in the case of the McDonald’s free coffee promo, it’s the silly rule that only one coupon is allowed per customer.
Why silly?
Picture this. The McDonald’s crew went to your office and gave away coupons to all employees so they can avail of the free coffee promo – NO PURCHASE NECESSARY!
Neat isn’t it? NOT!
Because the next morning, most staff would give their coupons to the messenger so he can redeem their free coffee, only to come back with just one coffee on hand because he was told that only one coupon is allowed per customer!
So, they expect all the people from the office to troop down to their store, fall in line, just to redeem their free coffee?
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Spamming is not marketing
Filed under: Articles, business, customer service, entrepreneur, Entrepreneurship, management, Marketing
It is not even bad or unethical marketing. It is just NOT marketing! Period.
No! I am not talking about spam bots, I am referring to pseudo-entrepreneurs who think that they are being clever when they post their product spiels anywhere.
And these spammers are everywhere – from online forums, in your emails, social media, and even in your mobile phone! You’ll wonder how they got your number when you received a text message offering a vacation house somewhere at the south.
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Who’s afraid of PLDT?
Filed under: Articles, business, customer service, feedback & reviews, leadership, management, mobile technology, news, Philippine, Reaction, service
The impending acquisition of the Philippine Long Distance Telephone Co. (PLDT) of Digitel Telecommunications Philippines Inc. have raised concerns on some sectors particularly from one its rival in the telecommunications industry, Globe Telecom Inc. who even asked the government to take a look into the PLDT-Digitel deal.
Globe’s concern is not without merit, as PLDT will be getting 51.55% of Digitel, after which, it would undertake a mandatory offer to minority investors, for a total consideration of P74.1 billion. A deal that would put PLDT in full control of Digitel, and perhaps, as everybody feared, the telecommunications industry in general.
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Does an expired ID Card also expires your identity?
Filed under: Articles, banking, business, Contracts, customer service, Entrepreneurship, Humor, Reaction, service
When I was still with a bank, one of the policies that I frowned about is the non-acceptance of an expired ID card. I find it rather absurd and outright ridiculous that I can’t accommodate check encashments nor new accounts opening because ID’s presented to me by clients were expired.
Oftentimes, I find myself too at the other end of the deal. The more it looked annoying to me. Imagined being refused accommodation because of an expired ID! Not only it is embarrassing to be denied, but such rule is definitely and absolutely insane!
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I hope Globe will bring back ImmortalTxt
Filed under: business, customer service, feedback & reviews, hope, management, mobile technology
Ever since the days of missing Globe load, I rarely load my cellphone for fear that they may just “disappear.” Although there were reports that this bug has been fixed, I still do not maintain load credits on my cellular phone.
I tried registering to the Globe unlimited texting feature which is the UNLITXT20 just to save my credits from “load bandit.” However, since I rarely send text messages and I do not really receive text messages, the 24 hours would pass with me not consuming the entire P20 load actually. It was still a waste of money.
That is why I was glad when the ImmortalTxt service was launched.
While it was limited to 50 text messages, it has no expiration date and thus I am not pressured to make send messages just to make the credit worthwhile. Plus, I still have 10 extra load for sending to other networks.
Unfortunately, this service is no longer available. It ended last February 28, if I’m not mistaken.
I really wish this service would be back soon, as it is thus far the only Globe product that I can really appreciate.
Now I know why they call them do-it-yourself shops
Filed under: customer service, feedback & reviews, management
I’m sure you’ve seen them in the malls, those big, open-shelves type hardware stores where you buy your tools, electrical supplies, and the like as if you’re just buying from a grocery store – you just pick-up the items you need. They were often referred to as do-it-yourself shops for all the handyman in us.
Yesterday, I learned first hand why they called them do-it-yourself shops.
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Globe is at it again?
Filed under: Announcement, customer service, feedback & reviews, Government, mobile technology, Philippine, Reaction
Just when I thought that I would have peace of mind because I am not receiving and text adverts for quite a while now, nor do my cell phone credits mysteriously disappear… I received a text from Globe which says that I could get 15 free text credits if I would be able to load a total amount of P340 for the month of September.
What?! 15 for P340?!
Honestly, I could accumulate that amount from my monthly load without a problem, but to equate 15 free texts for such an amount… should I be thankful?
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Globe’s scheming ways
Filed under: business, customer service, feedback & reviews, mobile technology, Money, warning
I could have been P100,000 richer, that is what I was told by the text message I recieved from Globe. The message said I could be the winner of the P100,000 prize for the week, but I still need to text their number – 2346
Now, anyone who knows Globe’s scheming ways knows that once you texted 2346, you will activate a subscription from anything that they are offering, and from then on you’ll be receiving text alerts wherein you will be charged P2.50 each!
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More benefits for Philhealth members
Filed under: Announcement, customer service, feedback & reviews, Government, news, Philippine, politics, Reaction
This couldn’t come at a more appropriate time, an increased in benefits of PhiliHealth members. Come April 5, 2009, members will enjoy a 35% increased in benefits, in almost all possible benefits a member can avail of.
Although, reading from the PIA website, the motivation for 35% increase for members is President Arroyo’s birthday (sounds political, if you ask me). Anyway, for whatever reason as long as we, members, get to avail of these benefits without hassle and prejudice.
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How much for the ketchup?
Filed under: business, customer service, feedback & reviews, management
Today, I went to a McDonald outlet near my daughter’s school to buy her food. It was their school’s Christmas party, I decided to just buy her food from the fast food instead of bringing some from our house (like I can cook a decent meal for baon).
Anyway, my daughter Angel is studying at Holy Family and there are many fastfood outlets near their school, so I guess there won’t be any problem.
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