Is it safe to autoload yet?
Filed under: business, customer service, feedback & reviews, mobile technology, Money
I used to load my prepaid cellphone as I was getting inquiries on my personalized items every now and then, especially my personalized chocolate bars. My network provider is Globe, and I was having no problem as far as communicating with others is concerned, both with Globe and those with other network.
But one day, I noticed upon inquiry of my balance on 222, my load balance is not correct. What’s worse is that, I inquired it again after a few minutes, I got a different balance and this time it’s much lower than the first one.
Eventually, my load balance became zero, nil, and I haven’t sent a text nor called anybody. My reaction – GLOBE IS STEALING MY LOAD!
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Where are those ATMs when you need them?!
Just when you thought that you can get your money anytime, you can’t find an ATM that can provide the service that it was supposed to give. I just arrived home after trying at five ATMs – yes, that’s five! And not one was working!
Well so much for the interconnection of Megalink, Bancnet and Expressnet, if the bank who owns the machine are inefficient, technology is nothing. It is still very much dependent on the dedication and commitment of the people to provide service by making sure these machines are functioning and has money in them.
Those three I’ve mentioned are all represented by the ATMs I went into.
I’ll say it again, technology is nothing without dedicated customer service.
Won’t the government do something about CAP?
Filed under: customer service, feedback & reviews, leadership, Uncategorized
I really don’t know how stupid CAP is… or was it us who were stupid enough to believe them before? Of course which parent does not their children to be assured of going to college? Even the high rising cost of education and most commodities, by getting an college assurance plan, I can have confidence that my son won’t have any problem as far as his college tuition fee is concern. That is what is written in the contract – A BINDING CONTRACT!
Now that my son is already in college – prelims, mid-terms and two promissory notes later, still I didn’t get anything from this future-grabbing monster! And now, finals will be here anytime soon, yet not a flicker of hope shining that I would get anything. In fact, when I called, I was even told that processing of claims will take years!
And where is the government through all of these? All those programs – inviting tourist investors (to take advantage of local resources), employment opportunities (thanks to this opportunist investors), and double-funding of projects, they remained silent and distant from this CAP brouhaha…
If it were election time, maybe something would happen. But then again, it’s not.
CAP stole my son’s future, while politicians are destroying his present.
Hoping to get my PayPal verified
I failed with BDO but I was fortunate to get my money credited back by them, yet still up to now my PayPal is not yet verified. Sure, I can still receive payment in my account, but I can’t withdraw them yet until I have a bank credit card or debit card which is accepted by PayPal.
Today I applied for an EON Card by Union Bank, I was told that this one is accepted by PayPal. Before I applied, I asked the New Accounts clerk first if EON Card is indeed accepted by PayPal and he confirmed it, adding that it is the one being used by their client in their PayPal transactions. He is just not aware of the procedures in applying EON to PayPal.
So I immediately filled up an application to get my EON Card. The fee for the card P350.00, and there is no maintaining balance. However, the card requires at least two weeks to be processed and approved. So I still have to wait for the confirmation letter to arrive at our house, it is only then that I will know if my EON Card application is approved or not. If approved, I can go back to the branch to get my card. The P350.00 fee will only be paid once the account is approved.
A good enough procedure I must say. Two weeks will pass anyway, whether I have an approval to wait or not. Now, at least I have a chance to get my PayPal approved even if I do not have credit card.
For those who are not yet aware of what a PayPal, you can check my post -What is PayPal?
BDO – A positive feedback this time
Filed under: banking, business, customer service, feedback & reviews, management
I am very much tempted to write a post-SONA article (because I’m sure it will definitely help my search ranking 
), but I want to write something positive and thus SONA might not be a good subject. And so I searched for another topic wherein I could be writing something positive.
Then I remembered, I’ve been meaning to write about the experience I had with BDO just a month ago. And this was with their Angeles-Nepo Branch where I have opened my account. I opened an account with BDO because I have applied for a Paypal account and some friends told me that a BDO account is accepted with Paypal.
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