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	<title>Roysville &#187; handling complains</title>
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	<description>Yes, this is business... that's why it's personal</description>
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		<title>Do you get back to your customers?</title>
		<link>http://roysville.com/2008/11/05/do-you-get-back-to-your-customers/</link>
		<comments>http://roysville.com/2008/11/05/do-you-get-back-to-your-customers/#comments</comments>
		<pubDate>Wed, 05 Nov 2008 09:38:41 +0000</pubDate>
		<dc:creator>Roy</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[roysville]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[consistent]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[delivery]]></category>
		<category><![CDATA[digitel]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[get back to customers]]></category>
		<category><![CDATA[handling complains]]></category>
		<category><![CDATA[hotline]]></category>
		<category><![CDATA[internet connection]]></category>
		<category><![CDATA[poor customer service]]></category>
		<category><![CDATA[quality]]></category>
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		<description><![CDATA[When I didn&#8217;t have my internet connection back within 24 hours after paying my account, I called the Digitel Hotline. They are clueless as to my problem but got the details of my concern anyway, saying that they will refer the matter to their customer service, followed by their script &#8220;Is there anything else I [...]]]></description>
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